Shipping policy
At Veliora Bunny, we aim to process and ship your orders as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Shipping Locations
We currently ship within New Zealand.
International shipping availability may vary and will be shown at checkout if applicable.
Shipping Times
Estimated delivery times may vary depending on your location and courier service. Please note that delivery times are estimates only and may be affected by factors beyond our control, such as weather conditions or courier delays.
Shipping Fees
Shipping fees are calculated at checkout based on your location and order details.
Tracking
Tracking information will be provided once your order has been dispatched, where supported by the shipping carrier.
Delays & Issues
While we do our best to ensure timely delivery, Veliora Bunny is not responsible for delays caused by courier services, customs, or unforeseen circumstances. If you experience any issues with your delivery, please contact us and we will assist where possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
.....